Shipping policy

Shipping, Pickup & Abandoned Orders

• Shipping Coverage

KHAD ships within Canada, the United States, and internationally. Delivery times vary by destination and carrier. Estimated delivery times are displayed at checkout.

• Domestic Shipping (Canada)

• Express: 1–2 business days (orders up to 2kg)

• Standard: 3–9 business days

• Free Shipping: Available on Canadian orders over $100

• United States Shipping

• Express International: 2–3 business days (orders up to 1.5kg)

• Standard International: 4–8 business days

• Free Shipping: Available on U.S. orders over $100

. Taxes and duties are calculated at checkout. customers will see total landed cost before placing their order.

• International Shipping

• Standard international delivery times: 6–10 business days (varies by country)

• Free Shipping: Available on international orders over $100

• Taxes, VAT, and import duties are automatically calculated and displayed at checkout, so there are no surprise charges upon delivery.

• Delivery Only

KHAD currently provides delivery-only services for all orders to maintain convenience.

• Abandoned Orders

Orders not picked up within 30 days or shipments returned due to incorrect addresses may be restocked without refund.

• Customer Responsibility

Customers are responsible for providing accurate shipping details at checkout. KHAD is not liable for delays, fees, or losses caused by incorrect information, incomplete address, or refused deliveries.